Privacy Policy
Privacy Policy - Kuttikanam Castle Resort
Effective Date: 01.04.2026
Last Updated: 01.04.2026
Kuttikanam Castle Resort is committed to protecting the privacy and personal information of its guests, website visitors and business partners. This Privacy Policy outlines how information is collected, used and safeguarded.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, identification details and address.
- Booking Information: Stay dates, room preferences, special requests and payment details.
- Technical Information: IP address, browser type, device information and website usage data.
2. How We Use Your Information
Collected information is used for:
- Processing bookings and reservations
- Providing customer support and assistance
- Sending booking confirmations and updates
- Improving our services and website performance
- Complying with legal and regulatory requirements
3. Information Sharing
We do not sell or rent personal information. Information may be shared only:
- With trusted service providers (payment gateways, booking platforms)
- When required by law or government authorities
- To protect the rights and safety of guests and the property
4. Data Security
We implement appropriate security measures to protect personal data from unauthorized access, misuse or disclosure. However, no method of transmission over the internet is completely secure.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, analyze website traffic and improve functionality. Users can manage cookie preferences through browser settings.
6. Retention of Information
Personal data is retained only for as long as necessary to fulfill booking purposes, legal obligations and business requirements.
7. Guest Rights
Guests have the right to:
- Access and review their personal information
- Request corrections or updates
- Request deletion of personal data, subject to legal requirements
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Policy Updates
Kuttikanam Castle Resort reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.
10. Contact Information
For any privacy-related concerns or requests, please contact us directly through our official phone or email channels.
Kuttikanam Castle Resort
Address: Kuttikanam Castle, Pallikunnu, Kuttikanam, Idukki, Kerala, India, 685531
Phone: +91 8281505044 l +91 9961670666
Email: info@kuttikanamcastle.com | kuttikanamcastle@gmail.com