FAQ’s
Common Questions
Frequently Asked Questions
Explore answers to frequently asked questions about reservations, check-in policies, amenities, payments and services, ensuring a clear understanding for a smooth and comfortable stay experience.
What is the check-in and check-out time at Kuttikanam Castle Resort?
Check-in is at 2 PM and check-out is at 12 PM.
Is Wi-Fi available at the property?
Yes, complimentary Wi-Fi suitable for work is available for all guests.
Does the resort provide parking facilities?
Yes, free onsite parking is available for guests.
Are pets allowed at the resort?
No, pets are not allowed within the property.
Is airport transfer available?
Yes, private airport transfers are available at an additional charge.
Are unmarried couples allowed to stay?
Check-in for unmarried couples is subject to hotel management discretion.
Are group bookings allowed?
Yes, group bookings are allowed, but special policies may apply for more than five rooms.
Is there an in-house restaurant?
Yes, the resort has a restaurant serving halal food and a variety of cuisines.
Do you provide extra beds for children or additional guests?
Yes, extra beds are available at an additional cost based on room capacity.
Is smoking allowed in the rooms?
No, smoking is strictly prohibited within the premises.
What amenities are available in the rooms?
Rooms include essential amenities such as a work desk, geyser, toiletries, seating area and select rooms offer balconies and valley views.
